• Membership
    Membership T&Cs

  • 1. Membership
    Membership is for a minimum period of 12 months at a time and is renewable on the anniversary of your election to membership. Each time your membership is renewed it is also for a minimum period of 12 months.It is important to note that payment for your membership is always for a minimum period of 12 months, whether it is your first year or a renewal. You will be classed as a Doncaster Chamber Member once your first payment has been received. Until payment is received you will be classed as ‘pending’ and may have limited access to services unless agreed in writing with your account manager. If during your annual membership, a direct debit payment is returned unpaid, then Doncaster Chamber of Commerce and Enterprise will automatically take the balance of the sum due from card details supplied.
    Membership automatically ceases on the liquidation, administration or bankruptcy of a member.
    Doncaster Chamber reserves the right to refuse or revoke membership of any business who breaches these terms and conditions, acts inappropriately towards the Chamber or its members, brings the Chamber into disrepute or does not act in accordance with the Chamber’s values. Any decision to refuse/revoke Membership will be subject to the Chief Operating Officer, Chief Executive Officer and Board of Directors approval.
    Applying/Renewing online, by accepting these Terms & Conditions you agree to the following:
    • You are verifying that you are you who you say you are
    • That the address provided is correct and can be verified
    • The account number and sort code provided relate to your company
    • That you are authorised as a signatory on the bank account
    2. Fees
    Doncaster Chamber annually reviews its membership packages, and reserves the right to implement annual changes in pricing, which become applicable upon renewal.
    You may choose to pay your membership fees in monthly/quarterly/annual payments. If you choose to do this, the whole year’s subscription is payable, and no refund will be given if you give notice of cancellation during the year.
    If your direct debit is either missed for two consecutive months or cancelled during your 12 month membership agreement the whole years amount will automatically become due 30 days from either the missed/cancelled direct debit date. Doncaster Chamber reserves the right to freeze all access to membership services until payment is made. 
    3. Cancelling Your Membership
    If you wish to cancel your membership you must:
    Give 2 full months’ notice prior to your renewal date by emailing chamber@doncaster-chamber.co.uk. Any other form of communication will not be accepted. Cancellations upon renewal will only be accepted once the above notification has been received and acknowledged by the Chamber team. It is important to note that you will remain a member and payments for your current membership year will still be due until your renewal date, in which your membership will cease.
    Any payments outstanding following cancellation of membership will still be owed and chased by Doncaster Chamber. Where appropriate, Doncaster Chamber will also seek to reclaim any additional administrational and legal costs associated with recovering outstanding fees due to the Chamber, and will be deemed to be borne by you.
    Once you’re last payment has been collected, we advise that you contact your Bank/Building Society and cancel your direct debit to prevent further collections. 
    Doncaster Chamber of Commerce and Enterprise cannot be held liable for any payments processed due to the failure of a member to cancel a direct debit either with Doncaster Chamber or Bank/Building Society. 
    It is important to note that if you cancel your membership during the year, we will not refund any membership fee paid in advance and the balance remaining for the full years membership will be due for payment within 30 days of cancellation. For example: if you cancel your membership 2 months after joining or renewal, the remaining 10 months fees will be due for payment within 30 days and no refund will be given. Where appropriate, Doncaster Chamber will also seek to reclaim any additional administrational and legal costs associated with recovering outstanding fees due to the Chamber, and will be deemed to be borne by you.
    4. Upon cancellation of your Membership
    Please remove any reference to Doncaster Chamber membership from your premises, literature, website etc. with immediate effect.
    5. Terms and Conditions
    Doncaster Chamber reserves the right to update these terms and conditions at any time.
    6. Events
    All events that require payment outside of your membership package must be paid in full prior to attending. If no agreement is in place and the full amount is not paid prior to the event, then you could be refused entry. If there is a significant reason as to why payment cannot be made prior to an event you must contact the Events or Finance department immediately.  
    Any event cancellations made less than 7 working days prior to an event will not be refunded.
    Doncaster Chamber reserves the right to cancel any event without notice and without reason, therefore any monies paid will be refunded in full.
    7. Doncaster Chamber Website
    By visiting www.doncaster-chamber.co.uk you acknowledge that all copyright, trademarks and database rights in the content of this site remain vested in Doncaster Chamber of Commerce and Enterprise or our licensors.
    Attempts to harvest our database is strictly forbidden and may lead to your access to the members’ section of the site being temporarily or permanently denied.
    Database theft is a criminal and civil offence. We actively monitor access to our database and will take action to defend our intellectual property rights in respect thereof.
    8. Privacy Policy
    What information do we collect about you? 
    Doncaster Chamber collects personal information when you complete an application for membership or access one of our services. 
    How will we use the information about you? 
    Personal information you provide to Doncaster Chamber will be used for the purposes of administering your membership and will be retained as evidence to comply with audit or legislative requirements.
    Doncaster Chamber will also share your information with trusted partners who are delivering membership services on Doncaster Chamber’s behalf. Your business details will also be included in Chamber publications such as the Member Directory and featured within the online directory on the Doncaster Chamber Website.
    9. Marketing
    Doncaster Chamber would like to contact you to keep you informed on the latest member and chamber news, events, services, and surveys. We may also contact you about membership products and services which may be of interest to you and your business.
    You can unsubscribe from our marketing communications at any time, please email chamber@doncaster-chamber.co.uk if you no longer wish to be contacted. 
    10. Access to your information and correction
    You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email chamber@doncaster-chamber.co.uk or write to us at Doncaster Chamber, Keepmoat Stadium, Stadium Way, Doncaster DN4 5JW. 
    We want to make sure that your personal information is accurate and up to date. You can review and amend your personal information by logging in to our Member Only Area. Alternatively you can email chamber@doncaster-chamber.co.uk to ask us to correct or remove information that you think is inaccurate. 
    11. How long do we keep your data?
    Doncaster Chamber will retain your personal information for the duration of your membership and up to a maximum of 2 years thereafter. Non-member data will be retained for up to a maximum of 2 years from the date of collection.  All financial data is retained for 6 years. 
    12. Other Websites
    Our website contains links to other websites. This privacy policy only applies to Doncaster Chamber and the Doncaster Chamber website: www.doncaster-chamber.co.uk so when you link to other websites you should read their own privacy policies. 
    13. Changes to our Privacy Policy
    We keep our privacy policy under regular review. Any updates will be placed on www.doncaster-chamber.co.uk. This privacy policy was last updated in March 2020. 

    How to contact us
    Please contact us if you have any questions about our privacy policy or information we hold about you:

    Complaints Procedure

    Whilst Doncaster Chamber always strives to have satisfied customers, if you would like to make a complaint you can be assured that it will be dealt with seriously, professionally and in a timely manner. Read our Complaints Procedure.

  • Connect with us Connect with us

  • Doncaster Chamber
    Keepmoat Stadium, Stadium Way, Doncaster, South
    Yorkshire, DN4 5JW

    Tel: 01302 640100
    Email us

  • About the Chamber About the Chamber

  • Doncaster Chamber is a membership organisation representing the Doncaster business community, and is accredited by the British Chambers of Commerce.

    Doncaster Chamber of Commerce and Enterprise. A company Limited by Guarantee. Registered in England 368978.

    Memorandum and Articles of Association
    Privacy Policy
    Safeguarding Policy