Membership T&Cs

Doncaster Chamber annually reviews its membership packages, and reserves the right to implement annual changes in pricing, which become applicable upon renewal.

You may choose to pay your membership fees in monthly/quarterly/annual payments. If you choose to do this, the whole year’s subscription is payable, and no refund will be given if you give notice of cancellation during the year.

If your direct debit is either missed for two consecutive months or cancelled during your 12 month membership agreement the whole years amount will automatically become due 30 days from either the missed/cancelled direct debit date. Doncaster Chamber reserves the right to freeze all access to membership services until payment is made.

If you wish to cancel your membership you must:

Give 2 full months’ notice prior to your renewal date by emailing chamber@doncaster-chamber.co.uk. Any other form of communication will not be accepted. Cancellations upon renewal will only be accepted once the above notification has been received and acknowledged by the Chamber team. It is important to note that you will remain a member and payments for your current membership year will still be due until your renewal date, in which your membership will cease.

Any payments outstanding following cancellation of membership will still be owed and chased by Doncaster Chamber. Where appropriate, Doncaster Chamber will also seek to reclaim any additional administrational and legal costs associated with recovering outstanding fees due to the Chamber, and will be deemed to be borne by you.

Once you’re last payment has been collected, we advise that you contact your Bank/Building Society and cancel your direct debit to prevent further collections.

Doncaster Chamber of Commerce and Enterprise cannot be held liable for any payments processed due to the failure of a member to cancel a direct debit either with Doncaster Chamber or Bank/Building Society.

It is important to note that if you cancel your membership during the year, we will not refund any membership fee paid in advance and the balance remaining for the full years membership will be due for payment within 30 days of cancellation. For example: if you cancel your membership 2 months after joining or renewal, the remaining 10 months fees will be due for payment within 30 days and no refund will be given. Where appropriate, Doncaster Chamber will also seek to reclaim any additional administrational and legal costs associated with recovering outstanding fees due to the Chamber, and will be deemed to be borne by you.

Please remove any reference to Doncaster Chamber membership from your premises, literature, website etc. with immediate effect.

Doncaster Chamber reserves the right to update these terms and conditions at any time.

Doncaster Chamber will retain your personal information for the duration of your membership and up to a maximum of 2 years thereafter. Non-member data will be retained for up to a maximum of 2 years from the date of collection.  All financial data is retained for 6 years.

Our website contains links to other websites. This privacy policy only applies to Doncaster Chamber and the Doncaster Chamber website: www.doncaster-chamber.co.uk so when you link to other websites you should read their own privacy policies.

How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:

• By email: chamber@doncaster-chamber.co.uk
• Or write to us at Doncaster Chamber, Keepmoat Stadium, Stadium Way, Doncaster DN4 5JW

Whilst Doncaster Chamber always strives to have satisfied customers, if you would like to make a complaint you can be assured that it will be dealt with seriously, professionally and in a timely manner. Read our Complaints Procedure.