Katrina Hill explains how Concorde BGW's apprenticeships are the driving force behind the interior construction contractor's great service.
"Providing apprenticeship opportunities is great for shaping people and teaching them everything they need to know about the business. The most essential part of all our roles at Concorde is that people have the right skills to do their job well and this only comes with knowledge and experience of the company. We find that apprentices, due to their willingness and need to experience all parts of the business have valuable knowledge that others may not.
"Concorde work hard to ensure that any apprentices or students have a positive learning experience and get to work on a variety of projects and tasks to maximise their skills and knowledge. Having existing team members mentor and train the newer and less experienced people also gives them an opportunity to develop their coaching skills which is valuable as they progress through the business.
"We find that apprentices, due to their willingness and need to experience all parts of the business have valuable knowledge that others may not." - Katrina Hill, Concorde BGW
"The group have also upskilled many team members, bought in entirely new roles through Apprenticeships and provided training for everyone so they can gain additional qualifications and skills. This has meant that that we have been able to broaden our service offering, making things more convenient for our customers. We can offer a more comprehensive package of services, saving them the need to bring in other contractors.
"Each and every member of the Concorde team is willing to go the extra mile to do an amazing job for the business, and in turn, its customers. Our clients benefit massively from our teams determination and drive to deliver excellence and this is a direct result of the training and development support we provide. This means that not only do our people have the right skills for the job but they feel invested in and supported by the business and repay that with their loyalty and hard work.
"Our passion for development and training has hugely helped create a really positive culture in the business and we are lucky enough to have a committed and dedicated team as a result.
"Our clients benefit massively from our team's determination and drive to deliver excellence and this is a direct result of the training and development support we provide." - Katrina Hill, Concorde BGW
"All apprentices support the business as roles and responsibilities can be shared. They bring to the debate of what a business should be doing, a fresh perspective and outlook. They achieve a great perspective on important topics, and know, after such a short time learning, how to be successful in their role using these topics to represent the business well. They realise their ability to express ideas by becoming knowledgeable in their role."
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