Communication Skills for Success overview
Learn how to utilise and improve internal/external communications to improve the transfer of information and reduce errors.
Who the Communication Skills for Success course is for
Suitable for managers, team leaders and those in supervisory roles.
What you'll learn
- The communication process
- Forms of communication and advantages and disadvantages linked to own workplace and job role
- Recognising the benefits and value of effective communication within and across teams
- Identifying and overcoming barriers to communication in the workplace
- Conducting a self-assessment and analysis of communication style and preferences
- Approaches, tips and techniques for developing personal effectiveness as a communicator, listener, persuader, influencer, instructor and leader of others