Local Manager wins Customer Excellence Champion AwardJune 10, 2019Earlier this year Tony Smart, Group Business Development Manager at Hayselden Skoda became the Skoda Local Business Development Managers, Customer Excellence Champion for 2018.
This award is based on customer feedback. It really does prove that Tony really does look after this customers. Mark Hayselden,Director of Hayselden, said: "Its great news Tony`s excellent customer handling skills have been recognised by Skoda UK based on direct feedback from his customers. Tony typifies what our company ethos is all about in giving an unparalleled level of customer service every day."
Hayselden provide company cars to fleets of all sizes, from sole traders with one car to companies with fleets exceeding 600 and everything in between. Tony says: “Is important to recognise that no two businesses are the same, or have the same requirements. It is therefore imperative to tailor things to the individual needs, rather than adopt a one approach fits all attitude.”
Tony says he always looks to build long last business relationships with key decision makers and user chooser drivers alike. “I provide a customer-centric approach, by listening, understanding and acting on the requirements of the individual business needs and going the extra mile through a consultative approach.”
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