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The Business Academy

Improving our Performance in the Workplace

Who this course is for

Suitable for anyone within your organisation. Learn how to improve at work through your own actions and ethos, to identify in others and maximise you performance as a team.

What you'll learn

  • Understanding and recognising the benefits, value, necessity and impact of assertive behaviour and skills in the workplace to develop own performance and potential
  • Recognising personal styles and their impact at work
  • Identifying and overcoming personal barriers to assertiveness and self-confidence when engaging and working with others
  • Understanding the impact of passive, assertive and aggressive behaviour on individuals, teams and businesses
  • Tips, techniques and approaches to improving assertiveness and self-confidence in potential conflict situations, difficult conversations to achieve win-win outcomes and maintain positive, supportive and productive working relationships with others


1 day

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