• International Trade Services
    Growing your business globally

  • Coronavirus: Business impact for export documents

  • As the Coronavirus (COVID-19) outbreak escalates we have set up this page to provide a regular update to our International Trade clients, advising how we are adapting and digitising our service to support with your documentation requirements. This page will be updated on a regular basis.

  • Update 21.05.20 Update 21.05.20

    Event notification:
    Harnessing opportunities across Asia Pacific to drive recovery and growth from Coronavirus
    Tuesday 26 May 10.00am – 11.00am (UK time)
     
    Join a moderated discussion with HMTC Natalie Black, on the impact of Coronavirus on sectors in the Asia Pacific region including:
     
    • technology
    • financial services
    • infrastructure
    • renewable energy
    • healthcare
    • education
     
    The webinar will also explore how, economies in South East Asia are focused on infrastructure development to re-boost their recovery and how British businesses can explore these and other sector opportunities across the region.
     
    The event will be moderated by James Ramsbotham, CEO of the North East England Chamber of Commerce in discussion with Natalie Black HM Trade Commissioner for Asia Pacific (incorporating North East Asia, South East Asia & Australasia). Please note that registration closes 1 hour before the start time and is open to UK and International Chambers and members. Click here to book online.
     
    Doncaster Chamber Operational Activities
    We continue to deliver our international trade services remotely and the Covid-19 lockdown relaxation measures being introduced progressively are under review. 
     
    The provisional measures we have put in place continue to affect the following documents:-
     
    • EC Certificates of Origin
    • Arab Certificates of Origin
    • EUR1’s
    • ATR’s
    • Other documents including commercial invoices, legal agreements, etc., that require authentication
     
    Arab Documents
    The Arab-British Chamber of Commerce remains open at this time and Arab documents are still being certified. There are a number of Embassies however that are unable to provide legalisation for Arab documentation due to temporary closure as a result of COVID-19:
     
    • Bahrain – Closed until further notice
    • Iraq – Closed until further notice
    • Qatar – Closed until further notice
    • Saudi Arabia – Closed until further notice
       
    • Jordan – The Embassy has re-opened
     
    Please note that Eid celebrations will be taking place over the coming weekend, signifying the end of Ramadan. There are no impacts for the Arab-British Chamber processing of Arab export documentation, however legalisation of any documents could be delayed temporarily as Arab Embassies will close for either part or all of next week due to the annual traditions of these celebrations. 
     
    The Arab-British Chamber magazine ‘Economic Focus’ (Spring 2020) is now available and gives some fascinating insights on opportunities in the Middle East around oil, gas and digital creative sectors.
     
    Egyptian Document Legalisation
    Legalisation services continue to be offered for Egyptian export documents and the Egyptian British Chamber who carry out the legalisation process are continuing to provide this service on Tuesdays and Fridays only at present, so clients should be aware of potential delays. Clients should ensure we receive any document applications at least 48 hours before these processing points to minimise delays.
     
    A.TR’s
    The BCC in conjunction with HMRC have negotiated with the Turkish customs authorities for electronic AT.R’s to be accepted. The Turkish authorities have agreed that the electronic documents will be accepted as long as they can be verified by the Turkish authorities. In order that the Turkish receiving authorities have the option to verify document if they wish, the exporters email address needs to be added to Box 1. Every effort should be made to get the email address to fit in Box 1 but if the email address does not fit, please put this in the Remarks Box.
     
    In order to stay in line with updated HMRC guidance as per Customs Notice 812, in the event that Turkish Customs subsequently request a wet stamped and signed document as part of their verification process, the issuing Chamber print a copy of the original and overlay a wet stamp and signature onto the original and forward this back to you for onward processing.
     
    Foreign and Commonwealth Office Document Legalisation Services
    The Foreign and Commonwealth Office are continuing to deliver their standard document legalisation services to the Arab-British Chamber of Commerce for Arab documentation via the Arab-British Chamber of Commerce. Their offices are still delivering services Monday to Thursday each week at this present time. It is important that you review the relevant information here frequently for any other changes: https://www.get-document-legalised.service.gov.uk/select-service
     
    Ongoing Export Documentation Submission
    We are still encouraging clients to ensure they are registered on our electronic export documentation platform ‘E-zCert’ to minimise postal delays (https://www.ecert.sgs.com/uk/), and our team members remain available to assist with this process. New dates will soon be available for a range of webinars for E-zCert training which remain free to members and non-members and can be booked at: https://www.doncaster-chamber.co.uk/events. Please take the opportunity to book onto these for further support when they become available.
     
    Any documents that we print and process on official paperwork continue to be posted, though clients should still allow for extra time for this process to take place as we work remotely as postal services are experiencing occasional delays. You may also still request us to send out blank Certificates of Origin and EUR1’s by post so that you can request express applications electronically.
     
    The current list of countries not accepting electronic stamps and signatures are – Turkey, Norway, Iceland, Lichtenstein, Lebanon, Egypt and Serbia, all Arab League nations except Saudi Arabia. Switzerland and Chile are still temporarily accepting electronic stamps on export documentation during the Coronavirus pandemic, and we have not been experiencing any problems to date with moving goods to those nations under these preferential documents. Saudi Arabia’s customs authorities have now agreed to accept electronic certificates under agreement with HMRC.
     
    Any ‘original’ documents such as invoices, agreements, etc. that require authenticating can still be posted to us. Since 21 April, we have had in place a P.O. Box for all export documentation and all clients using these services should now be sending any posted items to the following address:
     
    Doncaster Chamber Export
    PO Box 1577
    DONCASTER
    DN1 9TY
     
    Please note that any documents forwarded to our main Chamber offices may not be collected for periods of up to 72 hours. Post otherwsie will be handled in the normal way and there should be minimal delays to processing, though clients can remain updated on Royal Mail services at the following link: https://www.royalmail.com/coronavirus and can also sign up to their service updates via email.
     
    Chamber Customs
    Exporters and importers can take advantage of our recently launched Chamber Customs Service which enables us to provide a customs declaration service. If you wish to discuss how we can provide this service to you, then please contact us. More information can be found here: https://www.doncaster-chamber.co.uk/chambercustoms.
     
    General International Trade Support
    Force Majeure Certificates are available for business purposes as a result of complications due to Coronavirus, please contact us in the first instance to provide you with one.
     
    All relevant contact details remain available on the SGS E-Cert system during this period to ensure support is always available during normal operating hours. We remain dedicated to supporting your international trade needs and will keep you informed in further updates as the situation around Coronavirus develops. 
     
    We have just launched our new membership packages with additional international trade services for clients, please find information available on our international trade web pages. If you need any international trade support or further information in the interim please contact us on 01302 640124 or email internationaltrade@doncaster-chamber.co.uk

    Update 07.05.20 Update 07.05.20

    Event notification:

    • Chamber Digital - International Trade - Practicalities affected by Covid-19
    • Date: 12 May 2020
    • Time: 2:00pm - 3:00pm

    LIVE ZOOM Q&A Session with:

    • Adrian Platts – International Trade Manager, Doncaster Chamber
    • Jayne Mezulis – Director, Export & Import Consultancy Services

    Chamber Digital Webinar sessions will enable you to hear from an expert in their field sharing best practice, knowledge and experience. During this period of uncertainty our aim is to keep businesses moving and talking.
    This session will be hosted by Doncaster Chamber and is open to all members of Doncaster Chamber. 

    Overview:

    Our expert panel will take part in a LIVE Q&A discussion covering: 
     
    • Export documentation challenges
    • Adapting to revised international trade processes
    • Potential delays with services provided by embassies and the FCO
    • Working with the client to ensure business continuity
    • The support network available to international traders

    For all webinars you are required to make a ZOOM account so you can attend. Please follow the link below to create an account at https://zoom.us/. Once you have booked on you will be sent instructions on how to join the session. To book online click here.

    News - airfreight issues

    Under the current COVID-19 conditions, many businesses are becoming acutely aware of airfreight fees increasing exponentially, in most case quadrupling over recent weeks. Some freight handlers are also increasing additional charges to counteract changing costs during this process. 

    One of the key issues causing this problem is the limitation of passenger flights. In addition to Cargo airplanes carrying export goods, passenger also carry a significant degree of goods as part of their cargo manifest, thus minimising airfreight costs for exporters and making pricing more competitive. As a result, because of limited full cargo airplanes, the cost has increased in this area due to their availability.

    In this event, where goods are needing to be exported to the Far East and can travel via Europe, exporters are encouraged to explore railfreight as an alternative to Airfreight. This is considered to be cheaper than airfreight costs at present, though in most cases moves more swiftly than seafreight. It is recommended that exporters contact their local freight forwarders or agents for advice around this alternative option. See more news about railfreight here.

    Doncaster Chamber operational activities

    We continue to deliver our International Trade services remotely and not from our main office and our counter service remains suspended until further notice. 

    The provisional measures we have put in place continue to affect the following documents:

    • EC Certificates of Origin
    • Arab Certificates of Origin
    • EUR1’s
    • ATR’s
    • Other documents including commercial invoices, legal agreements, etc., that require authentication


    Arab documents

    The Arab-British Chamber of Commerce remains open at this time and Arab documents are still being certified. There are a number of Embassies however that are unable to provide legalisation for Arab documentation due to temporary closure as a result of COVID-19:

    • Bahrain – Closed until further notice
    • Iraq – Closed until further notice
    • Jordan – Closed until further notice
    • Qatar – Closed until further notice
    • Saudi Arabia – Closed until further notice

    Egyptian document legalisation

    Legalisation services continue to be offered for Egyptian export documents however the Egyptian British Chamber who carry out the legalisation process are only providing this service on Tuesdays and Fridays at present, so clients should be aware of potential delays. Clients should ensure we receive any document applications at least 48 hours before these processing points to minimise those delays.

    A.TR’s

    The BCC in conjunction with HMRC have negotiated with the Turkish customs authorities for electronic AT.R’s to be accepted with immediate effect. The Turkish authorities have agreed that the electronic documents will be accepted as long as they can be verified by the Turkish authorities. In order that the Turkish authorities have the option to verify document if they wish, the exporters email address needs to be added to Box 1. Every effort should be made to get the email address to fit in Box 1 but if the email address does not fit, please put this in the Remarks Box.

    In order to stay in line with updated HMRC guidance as per Customs Notice 812, in the event that Turkish
    Customs subsequently request a wet stamped and signed document as part of their verification process, the issuing Chamber print a copy of the original and overlay a wet stamp and signature onto the original and forward this back to you for onward processing.

    Foreign and Commonwealth Office document legalisation services

    The Foreign and Commonwealth Office have stated via the Arab-British Chamber of Commerce that they are resuming their standard document legalisation services to the Arab-British Chamber of Commerce for Arab documentation from Tuesday 7th April. Their offices are expected to deliver services Monday to Thursday each week at this present time. It is important that you review the relevant information here frequently for any other changes: www.get-document-legalised.service.gov.uk/select-service

    Ongoing export documentation submission

    We are still advising clients to plan and take steps in order to minimise any impact to documentation requirements. We continue to request that clients ensure they are registered on our electronic export documentation platform ‘E-zCert’ to minimise postal delays (www.ecert.sgs.com/uk), and our team members remain available to assist with this process. Please note that there are also a range of webinars for E-zCert training now available which are free to members and non-members at: www.doncaster-chamber.co.uk/events. Please take the opportunity to book onto these for further support.

    Any documents that we print and process on paper for clients will continue to be posted, though clients should allow for extra time for this process to take place as we work remotely and posted documents are collected periodically. You may also still request us to send out blank Certificates of Origin and EUR1’s by post so that you can request express applications electronically. The current list of countries not accepting electronic stamps and signatures are – Turkey, Norway, Iceland, Lichtenstein, Lebanon, Egypt and Serbia alongside all Arab League nations. Switzerland and Chile are now temporarily accepting electronic stamps on export documentation during the Coronavirus pandemic. 

    Any ‘original’ documents such as invoices, agreements, etc. that require authenticating can still be posted to us. Since the 21st April, we have had in place a P.O. Box for all export documentation and all clients using these services should now send any posted items to the following address:

    Doncaster Chamber Export
    PO Box 1577
    DONCASTER
    DN1 9TY

    Post will be handled in the normal way and there should be no delays to processing, though clients can remain updated on Royal Mail services at www.royalmail.com/coronavirus and can also sign up to their service updates via email.

    ChamberCustoms

    Exporters and importers can take advantage of our new ChamberCustoms Service which enables us to provide a customs declaration service. If you wish to discuss how we can provide this service to you, then please contact us. More information can be found here.

    General International Trade support

    Force Majeure Certificates are available for business purposes as a result of complications due to Coronavirus, please contact us in the first instance to provide you with one.

    All relevant contact details remain available on the E-zCert system during this period to ensure support is always available during normal operating hours. We remain dedicated to supporting your international trade needs and will keep you informed in further updates as the situation around Coronavirus develops. 

    If you need any international trade support or further information in the interim please contact us on 01302 640100 or email InternationalTrade@doncaster-chamber.co.uk

    Update 21.04.20 Update 21.04.20

    Event notification:
    Chamber Digital - Building International Trade Resilience and Diversity
    • Date: May 7, 2020
    • Time: 12:00 PM - 1:00 PM
    LIVE ZOOM Q&A Session with:
    • Liam Smyth - Director of Trade Facilitation, British Chamber of Commerce
    • Richard Wilson - Partner, Knights PLC
    Our expert panel will take part in a LIVE Q&A discussion covering: 
     
    • Political aspects of international trade and what the British Chamber of Commerce are doing for the network to overcome the challenges.
    • Legal aspects of international trade and overcoming potential challenges with trade going forward, i.e. insurance challenges, contractual challenges, force majeure.
    Chamber Digital Webinar sessions will enable you to hear from an expert in their field sharing best practice, knowledge and experience. During this period of uncertainty our aim is to keep businesses moving and talking.
     
    Each session will comprise of 20 minutes from an expert speaker followed by an interactive Q&A where you will be able to ask the expert questions directly. There will be an opportunity to have further discussions with the expert after the session has finished.
     
    For all webinars you are required to make a ZOOM account so you can attend. Please follow the link below to create an account: https://zoom.us/. Once you have booked on you will be sent instructions on how to join the session. To book online click here.
     
    Doncaster Chamber Operational Activities
     
    We continue to deliver our international trade services remotely and not from our main office and our counter service remains suspended until further notice. 
     
    The provisional measures we have put in place continue to affect the following documents:
    • EC Certificates of Origin
    • Arab Certificates of Origin
    • EUR1’s
    • ATR’s
    • Other documents including commercial invoices, legal agreements, etc., that require authentication
     
    Arab Documents
    The Arab-British Chamber of Commerce remains open at this time and Arab documents are still being certified. There are a number of Embassies however that are unable to provide legalisation for Arab documentation due to temporary closure as a result of COVID-19:
    • Bahrain – Closed until further notice
    • Iraq – Closed until further notice
    • Jordan – Closed until further notice
    • Qatar – Closed until further notice
    • Saudi Arabia – Closed until further notice
    Embassies re-opening 
    • The Kuwait Embassy has now re-opened
    Egyptian Document Legalisation
    Legalisation services continue to be offered for Egyptian export documents however the Egyptian British Chamber who carry out the legalisation process are only providing this service on Tuesdays and Fridays at present, so clients should be aware of potential delays. Clients should ensure we receive any document applications at least 48 hours before these processing points to minimise those delays.
     
    Foreign and Commonwealth Office Document Legalisation Services
    The Foreign and Commonwealth Office have stated via the Arab-British Chamber of Commerce that they are resuming their standard document legalisation services to the Arab-British Chamber of Commerce for Arab documentation from Tuesday 7 April. Their offices are expected to deliver services Monday to Thursday each week at this present time. It is important that you review the relevant information here frequently for any other changes: www.get-document-legalised.service.gov.uk/select-service
     
    Ongoing Export Documentation Submission
    We are still advising clients to plan and take steps in order to minimise any impact to documentation requirements. We continue to request that clients ensure they are registered on our electronic export documentation platform ‘E-zCert’ to minimise postal delays. This can be found at www.e-zcert.com/uk, and our team members remain available to assist with this process. Please note that there are also a range of webinars for E-zCert training now available which are free to members and non-members at: www.doncaster-chamber.co.uk/events. Please take the opportunity to book onto these for further support.
     
    Any documents that we print and process on paper for clients will continue to be posted, though clients should allow for extra time for this process to take place as we work remotely and posted documents are collected periodically. You may also still request us to send out blank Certificates of Origin and EUR1’s by post so that you can request express applications electronically. The current list of countries not accepting electronic stamps and signatures are – Turkey, Norway, Iceland, Lichtenstein, Lebanon, Egypt and Serbia alongside all Arab League nations. Switzerland and Chile are now temporarily accepting electronic stamps on export documentation during the Coronavirus pandemic. 
     
    Any ‘original’ documents such as invoices, agreements, etc. that require authenticating can still be posted to us. We are now using a P.O. Box for all export documentation and all clients using these services should now send any posted items to the following address from the 21 April:
     
    Doncaster Chamber Export
    PO Box 1577
    DONCASTER
    DN1 9TY
     
    Post will be handled in the normal way and there should be no delays to processing, though clients can remain updated on Royal Mail services at the following link: www.royalmail.com/coronavirus and can also sign up to their service updates via email.
     
    Chamber Customs
    We have now launched our Chamber Customs Service which enables us to provide a customs declaration service to international trade clients. If you wish to discuss how we can provide this service to you, then please contact us. More information can be found here: www.doncaster-chamber.co.uk/chambercustoms.
     
    General International Trade Support
    Force Majeure Certificates are available for business purposes as a result of complications due to Coronavirus, please contact us in the first instance to provide you with one.
     
    All relevant contact details remain available on the E-zCert system during this period to ensure support is always available during normal operating hours. We remain dedicated to supporting your international trade needs and will keep you informed in further updates as the situation around Coronavirus develops. 
     
    If you need any international trade support or further information in the interim please contact us on 01302 640100 or email export@doncaster-chamber.co.uk

    Update 14.04.20 Update 14.04.20

    We continue to deliver our international trade services remotely and not from our main office and our counter service remains suspended until further notice. 

    The provisional measures we have put in place continue to affect the following documents:

    • EC Certificates of Origin
    • Arab Certificates of Origin
    • EUR1’s
    • ATR’s
    • Other documents including commercial invoices, legal agreements, etc., that require authentication.

    Arab Documents

    The Arab-British Chamber of Commerce remains open at this time and Arab documents are still being certified. There are a number of Embassies however that are unable to provide legalisation for Arab documentation due to temporary closure as a result of COVID-19:

    • Bahrain – Closed until further notice
    • Iraq – Closed until further notice
    • Jordan – Closed until further notice
    • Kuwait (Expected to be closed until at least 24 April. Re-opening on 25 April TBC)
    • Qatar – Closed until further notice
    • Saudi Arabia – Closed until further notice

    Egyptian Document Legalisation

    Legalisation services continue to be offered for Egyptian export documents however the Egyptian British Chamber who carry out the legalisation process are only providing this service on Tuesdays and Fridays at present, so clients should be aware of potential delays. Clients should ensure we receive any document applications at least 48 hours before these processing points to minimise those delays.

    Foreign and Commonwealth Office Document Legalisation Services

    The Foreign and Commonwealth Office have stated via the Arab-British Chamber of Commerce that they are resuming their standard document legalisation services to the Arab-British Chamber of Commerce for Arab documentation from Tuesday 7 April. Their offices are expected to deliver services Monday to Thursday each week at this present time. It is important that you review the relevant information here frequently for any other changes: www.get-document-legalised.service.gov.uk/select-service

    Ongoing Export Documentation Submission

    We are still advising clients to plan and take steps in order to minimise any impact to documentation requirements. We continue to request that clients ensure they are registered on our electronic export documentation platform ‘E-zCert’ to minimise postal delays. This can be found at www.e-zcert.com/uk, and our team members remain available to assist with this process. Please note that there are also a range of webinars for e-z cert training now available which are free to members and non-members at: www.doncaster-chamber.co.uk/events. Please take the opportunity to book onto these for further support.

    Any documents that we print and process on paper for clients will continue to be posted, though clients should allow for extra time for this process to take place as we work remotely and posted documents are collected periodically. You may also still request us to send out blank Certificates of Origin and EUR1’s by post so that you can request express applications electronically. The current list of countries not accepting electronic stamps and signatures are – Turkey, Norway, Iceland, Lichtenstein, Lebanon, Egypt and Serbia alongside all Arab League nations. Switzerland and Chile are now temporarily accepting electronic stamps on export documentation during the Coronavirus pandemic. The BCC in conjunction with HMRC have negotiated with the Mexican customs authorities for electronic EUR1’s to be accepted with immediate effect.

    Any ‘original’ documents such as invoices, agreements, etc. that require authenticating can still be posted to us. Clients can remain updated on Royal Mail services at the following link: www.royalmail.com/coronavirus and can also sign up to their service updates via email.

    Force Majeure Certificates are available for business purposes as a result of complications due to Coronavirus, please contact us in the first instance to provide you with one.

    All relevant contact details remain available on the E-zCert system during this period to ensure support is always available during normal operating hours. We remain dedicated to supporting your international trade needs and will keep you informed in further updates as the situation around Coronavirus develops. 

    If you need any international trade support or further information in the interim please contact us on 01302 640100 or email export@doncaster-chamber.co.uk

    Please also note that many of our other Chamber services remain available such as Webinars, HR and Legal services, etc, and our team is on hand to provide advice and support to help you navigate some of your current challenges. To access these services, please contact us on 01302 640100 or email chamber@doncaster-chamber.co.uk

    Update 07.04.20 Update 07.04.20

    We continue to deliver our international trade services remotely and not from our main office and our counter service remains suspended until further notice. 

    The provisional measures we have put in place continue to affect the following documents:

    • EC Certificates of Origin
    • Arab Certificates of Origin
    • EUR1’s
    • ATR’s
    • Other documents including commercial invoices, legal agreements, etc, that require authentication.

    Arab Documents

    The Arab-British Chamber of Commerce remains open at this time and Arab documents are still being certified. There are a number of Embassies however that are unable to provide legalisation for Arab documentation due to temporary closure as a result of COVID-19:

    • Bahrain
    • Iraq (Expected to be closed until at least 12 April. Re-opening on 13 April TBC)
    • Jordan
    • Kuwait (Expected to be closed until at least 24 April. Re-opening on 25 April TBC)
    • Qatar
    • Saudi Arabia 

    Egyptian Document Legalisation

    Legalisation services continue to be offered for Egyptian export documents however the Egyptian British Chamber who carry out the legalisation process are only providing this service on Tuesdays and Fridays at present, so clients should be aware of potential delays. Clients should ensure we receive any document applications at least 48 hours before these processing points to minimise those delays.

    Foreign and Commonwealth Office Document Legalisation Services

    The Foreign and Commonwealth Office have stated via the Arab-British Chamber of Commerce that they are resuming their standard document legalisation services to the Arab-British Chamber of Commerce for Arab documentation from Tuesday 7th April. Their offices are expected to deliver services Monday to Thursday each week at this present time. It is important that you review the relevant information here frequently for any other changes: www.get-document-legalised.service.gov.uk/select-service

    Ongoing Export Documentation Submission

    We are still advising clients to plan and take steps in order to minimise any impact to documentation requirements. We continue to request that clients ensure they are registered on our electronic export documentation platform ‘E-zCert’ to minimise postal delays. This can be found at www.e-zcert.com/uk, and our team members remain available to assist with this process. Please note that there are also a range of webinars for e-z cert training now available which are free to members and non-members at: www.doncaster-chamber.co.uk/events. Please take the opportunity to book onto these for further support.

    Any documents that we print and process on paper for clients will continue to be posted, though clients should allow for extra time for this process to take place as we work remotely and posted documents are collected periodically. You may also still request us to send out blank Certificates of Origin and EUR1’s by post so that you can request express applications electronically. The current list of countries not accepting electronic stamps and signatures are – Turkey, Mexico, Norway, Iceland, Lichtenstein, Lebanon, Egypt and Serbia alongside all Arab League nations. Switzerland and Chile are now temporarily accepting electronic stamps on export documentation during the Coronavirus pandemic. 

    Any ‘original’ documents such as invoices, agreements, etc. that require authenticating can still be posted to us. Clients can remain updated on Royal Mail services at the following link: www.royalmail.com/coronavirus and can also sign up to their service updates via email.

    Force Majeure Certificates are available for business purposes as a result of complications due to Coronavirus, please contact us in the first instance to provide you with one.

    All relevant contact details remain available on the E-zCert system during this period to ensure support is always available during normal operating hours. We remain dedicated to supporting your international trade needs and will keep you informed in further updates as the situation around Coronavirus develops. 

    If you need any international trade support or further information in the interim please contact us on 01302 640100 or email export@doncaster-chamber.co.uk

    Please also note that many of our other Chamber services remain available such as Webinars, HR a d Legal services, etc, and our team is on hand to provide advice and support to help you navigate some of your current challenges. To access these services, please contact us on 01302 640100 or email chamber@doncaster-chamber.co.uk

    Update 06.04.20 Update 06.04.20

    We continue to deliver our international trade services remotely and not from our main office and our counter service remains suspended until further notice. 

    The provisional measures we have put in place continue to affect the following documents:

    • EC Certificates of Origin
    • Arab Certificates of Origin
    • EUR1’s
    • ATR’s
    • Other documents including commercial invoices, legal agreements, etc., that require authentication.

    Arab Documents

    The Arab-British Chamber of Commerce remains open at this time and Arab documents are still being certified. There are a number of Embassies however that are unable to provide legalisation for Arab documentation due to temporary closure as a result of COVID-19:

    • Bahrain
    • Iraq (This is now expected to be closed until at least 12th April. Re-opening on 13th April TBC)
    • Qatar
    • Saudi Arabia 

    Egyptian Document Legalisation

    Legalisation services continue to be offered for Egyptian export documents however the Egyptian British Chamber who carry out the legalisation process are only providing this service on Tuesdays and Fridays at present, so clients should be aware of potential delays. Clients should ensure we receive any document applications at least 48 hours before these processing points to minimise those delays.

    Foreign and Commonwealth Office Document Legalisation Services

    The Foreign and Commonwealth Office have stated via the Arab-British Chamber of Commerce that they are resuming their standard document legalisation services to the Arab-British Chamber of Commerce for Arab documentation from Tuesday 7th April. Their offices are expected to deliver services Monday to Thursday each week at this present time. It is important that you review the relevant information here frequently for any other changes: https://www.get-document-legalised.service.gov.uk/select-service. 

    Ongoing Export Documentation Submission

    We are still advising clients to plan and take steps in order to minimise any impact to documentation requirements. We continue to request that clients ensure they are registered on our electronic export documentation platform ‘E-zCert’ to minimise postal delays. This can be found at www.e-zcert.com/uk, and our team members remain available to assist with this process. Please note that there are also a range of webinars for e-z cert training now available which are free to members and non-members at: www.doncaster-chamber.co.uk/events. Please take the opportunity to book onto these for further support.

    Any documents that we print and process on paper for clients will continue to be posted, though clients should allow for extra time for this process to take place as we work remotely and posted documents are collected periodically. You may also still request us to send out blank Certificates of Origin and EUR1’s by post so that you can request express applications electronically. The current list of countries not accepting electronic stamps and signatures are – Turkey, Mexico, Norway, Iceland, Lichtenstein, Lebanon, Egypt and Serbia alongside all Arab League nations. Switzerland and Chile are now temporarily accepting electronic stamps on export documentation during the Coronavirus pandemic. 

    Any ‘original’ documents such as invoices, agreements, etc. that require authenticating can still be posted to us. Clients can remain updated on Royal Mail services at the following link: www.royalmail.com/coronavirus and can also sign up to their service updates via email.

    Force Majeure Certificates are available for business purposes as a result of complications due to Coronavirus, please contact us in the first instance to provide you with one.

    All relevant contact details remain available on the E-zCert system during this period to ensure support is always available during normal operating hours. We remain dedicated to supporting your international trade needs and will keep you informed in further updates as the situation around Coronavirus develops. 

    If you need any international trade support or further information in the interim please contact us on 01302 640100 or email export@doncaster-chamber.co.uk

    There is an opportunity to join a free webinar on Tuesday 7th April where you can join MP Nick Fletcher for a LIVE Q&A session hosted by Dan Fell, CEO and Andy Hibbitt, COO of Doncaster Chamber. Please pre-submit any questions via email and these will be asked by our hosts. There will also be an opportunity to ask live questions during the session. Please send all detailed questions to: psimpson@doncaster-chamber.co.uk. The event is recommended for businesses located or operating in Don Valley. For all webinars, if you don’t already have a Zoom account, you will need to create an account to attend which you can do at this link: https://zoom.us 

    Please also note that many of our other Chamber services remain available such as webinars, HR and legal services, etc, and our team is on hand to provide advice and support to help you navigate some of your current challenges. To access these services, please contact us on 01302 640100 or email chamber@doncaster-chamber.co.uk

    Update 30.03.2020 Update 30.03.2020

    We continue to deliver our International Trade services remotely and not from our main office and our counter service remains suspended until further notice. 

    The provisional measures we have put in place continue to affect the following documents:

    • EC Certificates of Origin
    • Arab Certificates of Origin
    • EUR1’s
    • ATR’s
    • Other documents including commercial invoices, legal agreements, etc. that require authentication

    Arab Documents

    The Arab-British Chamber of Commerce remains open at this time and Arab documents are still being certified. There are a number of Embassies however that are unable to provide legalisation for Arab documentation due to temporary closure as a result of COVID-19:

    • Iraq
    • Saudi Arabia 

    Egyptian document legalisation

    Legalisation services continue to be offered for Egyptian export documents however the Egyptian British Chamber who carry out the legalisation process are only providing this service on Tuesdays and Fridays at present, so clients should be aware of potential delays. Clients should ensure we receive any document applications at least 48 hours before these processing points to minimise those delays.

    Foreign and Commonwealth Office document legalisation services

    The Foreign and Commonwealth Office have officially stated that they are currently not offering their standard document legalisation service which may affect exports to a range of nations, though an alternative service may still be available. It is important that you review the relevant information here: www.get-document-legalised.service.gov.uk/select-service.

    Ongoing export documentation submission

    We are still advising clients to plan and take steps in order to minimise any impact to documentation requirements. We continue to request that clients ensure they are registered on our electronic export documentation platform ‘E-zCert’ to minimise postal delays. This can be found at www.e-zcert.com/uk, our team members remain available to assist with this process. 

    Any documents that we print and process on paper for clients will continue to be posted, though clients should allow for extra time for this process to take place as we work remotely and posted documents are collected periodically. You may also still request us to send out blank Certificates of Origin and EUR1’s by post so that you can request express applications electronically. The current list of countries not accepting electronic stamps and signatures are – Turkey, Switzerland, Israel, Mexico, Norway, Iceland, Lichtenstein, Lebanon, Egypt and Serbia alongside all Arab League nations.

    Any ‘original’ documents such as invoices, agreements, etc. that require authenticating can still be posted to us. Clients can remain updated on Royal Mail services at the following link: www.royalmail.com/coronavirus and can also sign up to their service updates via email.

    Force Majeure Certificates are available for business purposes as a result of complications due to Coronavirus, please contact us in the first instance to provide you with one.

    All relevant contact details remain available on the E-z Cert system during this period to ensure support is always available during normal operating hours. We remain dedicated to supporting your international trade needs and will keep you informed in further updates as the situation around Coronavirus develops. 

    If you need any International Trade support or further information in the interim please contact us on 01302 640100 or email export@doncaster-chamber.co.uk

    Please also note that many of our other Chamber services remain available such as Webinars, HR & Legal services, etc., and our team is on hand to provide advice and support to help you navigate some of your current challenges. To access these services, please contact us on 01302 640100 or email chamber@doncaster-chamber.co.uk

    Update 27.03.2020 (e-Z Cert webinar training) Update 27.03.2020 (e-Z Cert webinar training)

    e-z Cert webinar training
     
    The Coronavirus pandemic presents business with a huge range of challenges. As a Chamber we are working hard to ensure our services help our members and customers meet those challenges. This includes changing some services or how we deliver them.
     
    One key example is our export documentation provision. With remote working in place for many businesses where appropriate, the Chamber highly recommends all exporting members who haven’t already done so register to complete and submit their export documents to us online, using the e-z Cert platform, provided by SGS United Kingdom. 
     
    Customers who wish to do this independently can do so by visiting www.e-zcert.com/uk/user-registration and taking 30 seconds to sign up free of charge. It is entirely possible to register and start completing applications using the method now, with support from the Chamber as usual. 
    We have collaborated with SGS to provide webinars, to aide the process. These will be free of charge, with the next event being held on Friday 4 April.
     
    This free one-hour webinar will provide a comprehensive demonstration of the platform, and is suitable for those brand new to the system, or those looking for a refresher. 
    • Registration/Account set up
    • Administration of the account – adding users and signatures
    • Completing most commonly required documents – certs of origin, EUR’s / ATR’s (and more)
    • Printing electronically certified documents
    • When to submit ‘standard’ documents, printed at the Chamber and certified with traditional ink
    • Working with your chamber – time scales/amendments/stationery
     
    To book your place, please email brian.dakers@sgs.com indicating:
    • Name(s) and email addresses of delegates
    • Company name
    • Registered/yet to register
    • Contact number
    Places are limited and will be booked on a first come first served basis, so early action is recommended where possible.
     
    We hope you’ll understand why we strongly advise you consider this step as a way to ensure we continue to provide a high level of service for your essential export documents. If you have any queries in regard to this, or any aspect of our export documentation service in these times, please contact us as usual. 

    Update: 23.03.2020 Update: 23.03.2020

    Following our last update, we are now delivering our international trade services remotely and not from our main office - our counter service remains suspended until further notice. This is simply to continue preserving business continuity for both yours and our organisations. 

    The provisional measures we have put in place continue to affect the following documents:

     - EC Certificates of Origin
     - Arab Certificates of Origin
     - EUR1’s
     - ATR’s
    Other documents including commercial invoices, legal agreements, etc., that require authentication.

    The Arab-British Chamber of Commerce remains open at this time and Arab documents are still being certified. Clients should however be aware that the Iraq and Saudi Arabian Embassies have closed, so any legalisation of Arab documentation will not be available for those particular nations. 

    We are still advising clients to plan and take steps in order to minimise any impact to documentation requirements. We continue to request that clients ensure they are registered on our electronic export documentation platform ‘E-zCert’ to minimise postal delays. This can be found at www.e-zcert.com/uk, and our team members remain available to assist with this process. Following registration, clients will then need to login and familiarise themselves with the system in order to be able to submit document applications electronically over the coming weeks.

    Any documents that we print and process on paper for clients will continue to be posted, though clients should allow for extra time for this process to take place. You may also still request us to send out blank Certificates of Origin and EUR1’s for express applications to you by post. Any ‘original’ documents such as invoices, agreements, etc. that require authenticating can still be posted to us. Current Government guidance stipulates that the risk of infection from mail and packages is minimal, though all hygiene guidance should still be observed when handling mail as a precaution. Clients can stay updated on Royal Mail services at the following link: www.royalmail.com/coronavirus and can also sign up to their service updates via email.

    As a reminder, if a Force Majeure Certificate is required for business purposes as a result of complications due to Coronavirus, please contact us in the first instance to provide you with one.

    All relevant contact details remain available on the E-zCert system during this period to ensure support is always available during normal operating hours. We remain dedicated to supporting your international trade needs and will keep you informed in further updates as the situation around Coronavirus develops.

    Update: 16.03.2020 Update: 16.03.2020

    Coronavirus dominates the news headlines and the UK government is implementing measures to minimise the impact of this virus on the general population, with measures being put in place from both health and economic perspectives. 

    A move to the ‘delay’ phase means that the disease has become well established in the UK, and that further measures need to be taken to reduce the rate and extent of its spread.  The 'delay' phase may mean many businesses, including ourselves, take the decision to follow government guidance and reduce the number of people coming in to their offices to reduce the risk of passing on infections. 

    Next steps

    The current need to limit physical contact with clients could therefore impact our ability to provide an efficient export documentation service over the coming months. This includes, but is not limited to, suspension of our counter service (documents processed while you wait at our premises), which is taking place with immediate effect. This is simply to preserve business continuity for both yours and our organisations. 

    Any provisional measures we put in place will affect the following documents:

     - EC Certificates of Origin
     - Arab Certificates of Origin
     - EUR1’s
     - ATR’s
    Other documents including commercial invoices, legal agreements, etc, that require authentication
    Using E-zCert – It’s efficient and can help overcome the challenges of Coronavirus

    Initially, we are advising that our clients will need to plan and take steps in order to minimise this impact. Firstly, we are requesting that clients ensure they are registered on our electronic export documentation platform ‘E-zCert’ who aren’t already. This can be found at www.e-zcert.com/uk, our team members can assist with the process. Following registration clients will need to login and familiarise themselves with the system in order to submit document applications electronically over the coming weeks.

    There is no difference to how content is added to export documents that are submitted electronically, and will be processed in exactly the same way as any other documents we currently provide to you. Any documents that we print and process on paper for clients will be posted. You may also request us to send out blank Certificates of Origin and EUR1’s for express applications to you by post if required. Any ‘original’ documents such as invoices, agreements, etc, that require authenticating can be posted to us.

    What if our office closes temporarily?

    In the unfortunate event that our office should close for any period of time, the majority of your export document needs will still be met by team members through secure remote working, though only those applications submitted electronically through e-z cert. We aim to ensure that a range of core services will still be provided to support our clients. If a Force Majeure Certificate is required for business purposes as a result of complications due to Coronavirus please contact us to provide you with one.

    Dedicated support

    All relevant contact details will be available on the E-zCert system during this period to ensure support is always available during normal operating hours. We will also provide separate detailed guidance for you in order to use the electronic platform to submit both standard and express format document applications.  

    It is imperative that all employers consider their own business continuity plans at this time, and prepare accordingly for any areas of business that might be impacted as a result of Coronavirus.

    As a valued client, we intend to keep you informed at all stages about how we can work together as the situation around Coronavirus develops. 

  • If you would like any support or further information please contact us on 01302 640124 / 07881 943707 or by email at export@doncaster-chamber.co.uk

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  • Doncaster Chamber is a membership organisation representing the Doncaster business community, and is accredited by the British Chambers of Commerce.

    Doncaster Chamber of Commerce and Enterprise. A company Limited by Guarantee. Registered in England 368978.

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