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The Business Academy

Communication Skills for Success

Who this course is for

Suitable for managers, team leaders and those in supervisory roles. It demonstrates how to utilise and improve internal/external communications routes to improve the transfer of information and reduce errors in communications.

What you'll learn

  • The communication process
  • Forms of communication and advantages and disadvantages linked to own workplace and job role
  • Recognising the benefits and value of effective communication within and across teams
  • Identifying and overcoming barriers to communication in the workplace
  • Conducting a self-assessment and analysis of communication style and preferences
  • Approaches, tips and techniques for developing personal effectiveness as a communicator, listener, persuader, influencer, instructor and leader of others


1 day

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